The IT help you need,
when you need it

 
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Whether your IT team is over-stretched or you don’t have a dedicated technology department, Fusion Voice & Data offers IT support services which will fit your requirements. With our proactive monitoring and remote support services, we are able to return your business to productivity in the fastest time possible, and our team of field-based engineers help with the rest.

WHY CHOOSE Fusion Voice & Data FOR YOUR IT SUPPORT?

Our monitoring and remote support means your business is protecting against many IT faults

Our monitoring and remote support means your business is protecting against many IT faults

  • Impartial advice – we work with some of the best brands in the industry, including Dell, Microsoft and Fortinet; we aren’t tied to any one vendor.

  • Guaranteed SLAs –  critical faults are responded to within one working hour, and any other fault within four working hours.

  • Monitoring of network critical software – we proactively monitor and scan for potential faults, meaning we fix issues before they impact your business.

  • Remote Access – our engineers log onto your PC or device remotely, drastically speeding up the time it takes to get you back to productivity.

  • Anti-virus and anti-spyware – your computers are always protected and up-to-date at all times. We also consistently monitor your security software so that if you do have a problem, we can deal with it straight away.

  • Asset management. With detailed records of your IT assets - both software and hardware - we can troubleshoot problems and help you reduce costs by eliminating redundant services and equipment.

  • Patch management. With server patches and updates dealt with out of hours, your network and IT is optimised without impacting your business productivity.

  • Weekly reports. Regular updates on your network and IT performance to ensue you are maximising its potential

 
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